OVERVIEW

Welcome to Velnaric. Within these Terms, the words “we,” “us,” and “our” refer to Velnaric. Velnaric operates this website and online store and makes available the information, materials, features, tools, curated merchandise, and related services offered through it (collectively, the “Services”) to provide customers with a convenient and thoughtfully selected shopping experience. The Services are supported by Shopify Inc. These Terms of Service (“Terms”), together with any policies incorporated or referenced herein, govern your access to and use of the Services. Please read them carefully, as they include important provisions regarding your legal rights, warranty disclaimers, and limitations of liability. By visiting, accessing, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must discontinue use of the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you have reached the age of majority in the state or province where you reside and that you permit any minor dependents under your responsibility to use the Services through devices that you own, purchase, or manage. While accessing the Services, including browsing our store or purchasing any available merchandise or services, you may be required to provide details such as your email address, billing information, payment details, and shipping information. You agree that all information submitted to our store will be truthful, complete, current, and lawfully provided. You are solely responsible for protecting your account credentials and for all activity occurring through your account. Accounts may not be sold, transferred, assigned, or licensed to another individual.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to present the merchandise and services available through our online store accurately. However, product colors, appearance, and other visual characteristics may display differently depending on your device, screen settings, configuration, or display quality. As a result, we cannot guarantee that an item or service will appear exactly as shown online or that its appearance or quality will fully match your personal expectations. We may revise product descriptions at our discretion without prior notice. We may also discontinue products at any time or limit the quantity available to specific individuals, geographic areas, regions, or jurisdictions on a case-by-case basis.

SECTION 3 – ORDERS

Submitting an order through our store represents your offer to purchase the products selected. Velnaric reserves the right to approve or refuse an order at its discretion. An order is not considered accepted until Velnaric confirms its approval. Payment must be successfully authorized and processed before acceptance can occur. You should carefully verify all order details before completing checkout, as Velnaric may be unable to accommodate cancellation requests once an order has been accepted. If an order is declined, changed, or cancelled, we will make reasonable efforts to notify you using the email address, billing address, and/or telephone number provided with the order. All returns and exchanges are handled exclusively under our Refund Policy. You represent that products purchased from our store are intended for personal or household use rather than resale, commercial distribution, or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, promotional offers, and special pricing may be changed at any time without prior notice. The amount applicable to your purchase will be the price in effect when the order is submitted, as reflected in your order confirmation email. Unless expressly indicated otherwise, displayed prices do not include applicable taxes, shipping charges, handling fees, customs duties, or import-related costs. Pricing shown through our online store may differ from pricing offered at physical retail locations or through third-party sellers. We may occasionally provide promotional offers subject to separate terms and conditions. If the terms of a promotion conflict with these Terms, the specific promotion terms will apply. You agree to maintain accurate, complete, and current account, payment, and purchase information for all transactions. You must promptly update relevant details, including your email address, payment card information, and expiration dates, so that we can complete transactions and contact you when necessary. You represent and warrant that (i) all payment card information you provide is valid, accurate, and complete, (ii) you are authorized to use the card for the applicable transaction, (iii) the card issuer will honor charges submitted by us, and (iv) you will pay all amounts due, including applicable shipping, handling, and taxes.

SECTION 5 – SHIPPING AND DELIVERY

We do not accept responsibility for delays that occur during shipping or delivery. Any estimated delivery period provided by us is for reference only and does not constitute a guaranteed arrival date. Delays caused by shipping carriers, customs processing, or events outside our reasonable control are not our responsibility. Once merchandise has been transferred to the applicable carrier, title to the products and the risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

The Services, including our trademarks, branding, written materials, page displays, images, graphics, customer reviews, videos, audio content, and the overall selection, arrangement, and design of such materials, are owned by Velnaric, its affiliates, or its licensors and are protected by intellectual property laws in the United States and other jurisdictions. These Terms permit you to access and use the Services only for personal, non-commercial purposes. Unless we provide prior written authorization, you may not copy, reproduce, distribute, modify, prepare derivative works from, publicly display, publicly perform, republish, download, store, or transmit materials appearing within the Services. Unless these Terms expressly state otherwise, nothing contained herein grants you a license or other right relating to patents, trademarks, copyrights, or other intellectual property belonging to Velnaric, Shopify, or any third party. Improper or unauthorized use of the Services may violate applicable federal or state intellectual property laws. All rights not expressly granted are reserved by Velnaric. The Velnaric name, logos, product names, service names, designs, and slogans are trademarks of Velnaric or its affiliates or licensors and may not be used without our prior written permission. Shopify’s names, logos, service names, product names, designs, and slogans remain trademarks of Shopify. All other names, marks, logos, product or service names, designs, and slogans displayed through the Services remain the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

The Services may provide access to tools made available by third-party providers that we do not monitor, manage, control, or influence. You acknowledge that such third-party tools are offered on an “as is” and “as available” basis without warranties, representations, conditions, or endorsements of any kind. We assume no liability or responsibility arising from or relating to your use of optional tools provided by third parties. Any decision to use such tools is made entirely at your own discretion and risk, and you should review and agree to the applicable provider’s terms before using them. We may add new resources, features, functionality, or tools to the Services in the future. Any such additions will become part of the Services and will also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain content, features, or links that are provided or operated by third parties. We are not responsible for examining, validating, monitoring, or evaluating the accuracy, content, or reliability of third-party materials or websites that you choose to access. If you leave our Services and visit an external website or third-party resource, you do so at your own discretion and risk. We are not responsible for any loss, damage, or other harm connected with your use of third-party websites or with purchases or use of products, services, resources, or content provided by such third parties. Before entering into a transaction with a third-party provider, you should carefully review its terms, policies, and practices. Any questions, disputes, complaints, claims, or concerns involving third-party products or services should be directed to the applicable third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately characterizes Shopify’s relationship with your store and should not be removed or modified.] Velnaric is powered by Shopify, which supplies the technology that enables us to provide the Services to you. However, all purchases and sales made through our Store occur directly between you and Velnaric. By accessing or using the Services, you acknowledge and agree that Shopify is not responsible for any part of transactions conducted between you and Velnaric, including any injury, damage, loss, or other matter related to merchandise or services purchased from us. You expressly release Shopify and its affiliated entities from claims, obligations, liabilities, and damages arising from or relating to purchases and transactions made with Velnaric.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is managed in accordance with our Privacy Policy, which can be reviewed on our Privacy Policy page. Certain information may also be subject to Shopify’s Privacy Policy, available at https://www.shopify.com/legal/privacy/app-users. By using or accessing the Services, you acknowledge that you have reviewed these privacy policies. Because Shopify hosts and supports the Services, Shopify collects and processes certain personal information connected with your access to and use of the Services in order to provide and enhance those Services. Information you submit through the Services may be transferred to and shared with Shopify and other third parties, including parties located outside your country of residence, where required to provide services to you. Please refer to our Privacy Policy for additional information regarding the ways we, Shopify, and our partners collect, process, and use personal information.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise provide comments, reviews, recommendations, ideas, suggestions, proposals, plans, or other materials (collectively, “Feedback”), you grant us an ongoing, worldwide, sublicensable, royalty-free right to copy, use, edit, modify, publish, distribute, and display such Feedback in any format and for any purpose, including commercial purposes. These rights may, for example, be used to operate, provide, evaluate, improve, develop, and promote the Services or to carry out our obligations and exercise our rights under these Terms of Service. You further represent and warrant that: (i) you own or possess all rights necessary to provide the Feedback; (ii) you have disclosed any compensation, incentive, reward, or other benefit associated with your Feedback; and (iii) the Feedback complies with these Terms. We have no obligation (1) to keep Feedback confidential; (2) to compensate you for Feedback; or (3) to respond to Feedback. We may, but are not required to, monitor, modify, or remove Feedback that we determine, in our sole discretion, is unlawful, threatening, abusive, defamatory, libelous, obscene, pornographic, offensive, otherwise objectionable, or in violation of intellectual property rights or these Terms of Service. You agree that your Feedback will not violate any third-party rights, including copyrights, trademarks, privacy rights, personality rights, or other personal or proprietary rights. You also agree not to submit unlawful, defamatory, abusive, obscene, harmful, or malicious material, or any virus, malware, or code capable of disrupting the Services or any related website. You may not use a misleading or false email address, impersonate another individual, or misrepresent the source of any Feedback. You remain solely responsible for the Feedback you submit and its accuracy. We assume no responsibility or liability for Feedback submitted by you or any third party.

SECTION 12 – ERRORS AND OMISSIONS

The Services may occasionally contain typographical errors, incorrect information, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, estimated delivery times, availability, or other information. We reserve the right to correct such errors, inaccuracies, or omissions and to revise, update, or cancel orders whenever information is determined to be incorrect, including after an order has already been submitted, without prior notice.

SECTION 13 – PROHIBITED USES

The Services may only be used for lawful purposes. You may not directly or indirectly access or use the Services: (a) for unlawful, illegal, fraudulent, or malicious activity; (b) in a way that violates any international, federal, provincial, state, or local law, regulation, rule, or ordinance; (c) in a manner that infringes our intellectual property rights or the rights of another person or entity; (d) to harass, intimidate, threaten, abuse, insult, harm, defame, slander, disparage, or otherwise mistreat any employee or other individual; (e) to transmit information that is false, deceptive, or misleading; (f) to upload, download, send, receive, use, or reuse materials that do not comply with these Terms; (g) to distribute or facilitate the distribution of promotional or advertising communications such as “spam,” “junk mail,” “chain letters,” or similar solicitations; (h) to impersonate or attempt to impersonate any other person or organization; or (i) to engage in conduct that interferes with or restricts another person’s ability to access or enjoy the Services, or that, in our judgment, could harm Velnaric, Shopify, or users of the Services or expose them to liability. You further agree that you will not: (a) upload, introduce, or transmit viruses, malware, or other harmful code that may affect the functionality or operation of the Services; (b) copy, reproduce, duplicate, sell, resell, or commercially exploit any part of the Services; (c) gather, collect, or monitor personal information belonging to other individuals; (d) engage in spam, phishing, pharming, pretexting, crawling, spidering, or scraping; or (e) interfere with, evade, disable, or circumvent security measures protecting the Services, related websites, other websites, or the Internet. If we determine that you have violated any provision of these Terms, we may suspend, limit, disable, or terminate your account without prior notice.

SECTION 14 – TERMINATION

We may terminate this agreement or discontinue your access to any or all portions of the Services at any time, in our sole discretion and without advance notice. You will remain responsible for all amounts owed through and including the effective date of termination. The following sections and obligations will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, along with any other provisions that by their nature are intended to remain effective following termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

Information and content provided through the Services are made available for general informational purposes. We do not warrant that such information will be accurate, complete, reliable, or suitable for your particular purposes. Any decision to rely on information presented through the Services is made entirely at your own risk. We disclaim liability for losses arising from reliance on such information by you, another visitor, or any individual who receives information relating to its content. EXCEPT WHERE VELNARIC EXPRESSLY PROVIDES OTHERWISE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT REPRESENT OR WARRANT THAT THE SERVICES WILL AT ALL TIMES BE AVAILABLE, SECURE, TIMELY, UNINTERRUPTED, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR PROHIBIT THE EXCLUSION OF CERTAIN IMPLIED OR OTHER WARRANTIES, AND WHERE SUCH RESTRICTIONS APPLY, SOME OF THE FOREGOING DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VELNARIC, OUR AFFILIATES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, TOGETHER WITH SHOPIFY, ITS AFFILIATES, AND THEIR RESPECTIVE REPRESENTATIVES, SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR COMPARABLE DAMAGES, WHETHER ARISING IN CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICES, ANY PRODUCT ACQUIRED THROUGH THE SERVICES, OR ANY CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR A PRODUCT, INCLUDING ERRORS OR OMISSIONS IN CONTENT OR LOSS OR DAMAGE ARISING FROM CONTENT OR PRODUCTS PUBLISHED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF THE POSSIBILITY OF SUCH DAMAGES HAS BEEN ADVISED.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Velnaric, Shopify, and each of our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against losses, claims, liabilities, damages, and reasonable legal fees owed to third parties arising out of or relating to (1) your breach of these Terms of Service or documents incorporated into them by reference, (2) your violation of applicable law or infringement of the rights of a third party, or (3) your access to or use of the Services. We will provide notice of any claim eligible for indemnification, although a delay in providing such notice will not release you from your obligations unless the delay materially prejudices your ability to respond. At your expense, we may assume control over the defense and settlement of such claims, including choosing legal counsel, provided that we will not agree to any settlement imposing non-monetary obligations upon you without your consent, which may not be unreasonably withheld. You agree to cooperate with the defense of any indemnified matter, including by providing relevant records and documentation.

SECTION 18 – SEVERABILITY

If any term or provision contained in these Terms of Service is determined to be unlawful, invalid, void, or unenforceable, that provision will nevertheless be enforced to the greatest extent allowed under applicable law. Any portion that cannot lawfully be enforced will be treated as separated from these Terms of Service, and such separation will not affect the validity or enforceability of the remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

If we do not exercise or enforce a right or provision available under these Terms of Service, that failure will not constitute a waiver of such right or provision. These Terms of Service, together with all policies and operating rules published by us on this website or relating to the Services, constitute the complete agreement and understanding between you and us concerning your use of the Services and supersede all earlier or contemporaneous communications, proposals, arrangements, and agreements, whether oral or written, including prior versions of these Terms of Service. Any uncertainty or ambiguity relating to the interpretation of these Terms will not automatically be construed against the party responsible for drafting them.

SECTION 20 – ASSIGNMENT

You may not assign, transfer, or delegate this Agreement or any rights or obligations arising from these Terms without first obtaining our written approval. Any attempted assignment, transfer, or delegation without such consent will have no effect. We may assign, transfer, or delegate these Terms and any of our associated rights or obligations without seeking your consent or providing prior notice.

SECTION 21 – GOVERNING LAW & DISPUTE RESOLUTION

These Terms of Service and any separate agreements through which we provide the Services are governed by and interpreted according to the laws of the State of Colorado, United States. Any claim, dispute, controversy, or disagreement arising out of or relating to this agreement, including any matter concerning its formation, existence, validity, interpretation, performance, breach, or termination, will be referred to and finally resolved through arbitration administered by the American Arbitration Association (AAA). You agree that all dispute resolution proceedings will be conducted solely on an individual basis and not through a class, consolidated, or representative action.

SECTION 22 – HEADINGS

Headings used throughout this agreement are included only for convenience and will not limit, alter, expand, or otherwise affect the meaning or interpretation of these Terms.

SECTION 23 – CHANGES TO TERMS

You may review the most current version of these Terms of Service at any time on this page. We reserve the right, at our sole discretion, to revise, amend, update, or replace any portion of these Terms by publishing updated provisions on our website. You are responsible for checking the website periodically for changes. Where applicable law requires notice of material amendments, we will provide such notice and the updated terms will become effective on the date identified in that notice. Your continued use of or access to the Services after revised Terms have been posted constitutes your acceptance of those revisions.

SECTION 24 – CONTACT INFORMATION

Email: support@velnaric.com

Phone: (228) 688-0910

Address: APTILUX HONG KONG LIMITED 2/F, TOWER 1 TERN CENTRE, 237 QUEEN'S ROAD CENTRAL, SHEUNG WAN, HONG KONG