Contact Us

We’re here whenever you need support. Whether you have a question about a jewelry piece, need assistance with an existing order, or would simply like to contact us, our customer service team is ready to help.

Customer Support

For order-related inquiries or help with any of our jewelry and accessories, please reach out to our support team using the contact details below:

Email: support@velnaric.com
Phone / SMS: (228) 688-0910
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (EST)

Note: Please include your order number when contacting our support team so we can locate your jewelry purchase and assist you more efficiently.

Corporate Information

This website is owned and operated by:

APTILUX HONG KONG LIMITED
2/F, TOWER 1 TERN CENTRE, 237 QUEEN'S ROAD CENTRAL, SHEUNG WAN, HONG KONG