Velnaric Privacy Policy

Last Updated: August 27, 2026

At Velnaric, we value the privacy of our customers and website visitors. This Privacy Policy explains how we gather, use, protect, and share Personally Identifiable Information (PII) when you visit, interact with, or make a purchase through https://velnaric.com.

1. Information We Collect

We collect certain information that enables us to provide a safe, convenient, and dependable shopping experience while properly processing and fulfilling customer orders.

Information You Provide

We may obtain personal information directly from you when you:

• Complete a purchase

• Register for an account

• Join our email mailing list

• Reach out to our customer service team

The types of information we may collect include:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment-related information (securely handled by third-party payment service providers)

Automated Information

When you access or navigate our website, certain technical and usage information may also be collected automatically, such as:

• IP address

• Browser type and device details

• Pages viewed and website interaction information

• Data collected through cookies and comparable technologies (see Section 5)

2. How We Use Your Information

Information collected through our website may be used for the following purposes:

• Order Fulfillment: To complete purchases, coordinate delivery, and provide customers with order confirmations and shipment tracking information

• Customer Support: To respond to inquiries, questions, and requests for assistance

• Website Improvement: To evaluate how visitors use our website and improve our curated merchandise, services, functionality, and overall shopping experience

• Marketing & Communication: When you have chosen to receive such communications, to share information about products, promotions, updates, or special offers

• Security & Fraud Prevention: To assist in identifying and preventing fraud, unauthorized transactions, suspicious activity, or improper use of our website

3. Data Protection & Security

We maintain reasonable security measures intended to help protect the personal information provided to us.

• Secure Transactions: Payment-related information is transmitted using Secure Socket Layer (SSL) technology

• No Card Storage: Velnaric does not retain customers' credit or debit card information on our own servers

• Limited Access: Access to personal information is restricted to authorized individuals who are expected to preserve the confidentiality of such information

4. Third-Party Disclosure

Velnaric does not sell, trade, or rent your Personally Identifiable Information to third parties for their separate and independent marketing purposes.

We may share certain information with trusted third-party service providers that assist us in operating our website, processing payments, completing orders, arranging delivery, or supporting advertising activities, provided that these service providers are expected to handle such information responsibly and confidentially.

Advertising & Analytics Partners

We may work with third-party advertising and analytics providers that use cookies, pixels, and related technologies to evaluate website activity, measure advertising effectiveness, and assist in presenting advertisements that may be more relevant to users.

These third parties handle information according to their respective privacy policies. Depending on the platform or service, you may have options to manage or opt out of personalized advertising through platform settings or your browser preferences.

5. Cookies Policy

Yes, our website uses cookies.

Cookies are small files placed on your device that support website functionality and help us provide a smoother browsing and shopping experience.

We use cookies for:

• Essential Cookies: Required for key website features such as the shopping cart and checkout process

• Analytics Cookies: Help us understand website usage and evaluate performance

• Marketing Cookies: Used by advertising partners to assist in delivering advertisements that may be relevant to users

For more information regarding cookies used by Shopify, please visit:

https://www.shopify.com/legal/cookies

You may choose to disable cookies through your browser settings. However, doing so may cause certain parts of our website to function differently or become unavailable.

6. Third-Party Links

Our website may contain links to websites or services operated by third parties. These third parties function independently and maintain their own privacy policies. Velnaric is not responsible for the content, privacy policies, security measures, or practices of external websites.

7. California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA:

• Visitors are permitted to browse our website anonymously

• A readily accessible link to this Privacy Policy is made available on our website

• Updates or changes to this Privacy Policy will be posted on this page

8. Children’s Privacy (COPPA)

Velnaric offers a curated selection of everyday merchandise, which may include certain products suitable for family use or products that may be used by children. However, we do not knowingly collect personal information from children under 13 years of age.

If you believe that a child younger than 13 has provided personal information through our website, please contact us promptly so that we may take appropriate measures to remove the information.

9. Fair Information Practices & Data Breach Notification

If a data breach takes place, we will:

• Inform affected users by email within 7 business days

• Post a notice on our website within 7 business days

10. CAN-SPAM Act Compliance

We collect email addresses for purposes including completing purchases and providing communications associated with customer orders. When you have opted in to receive marketing communications, we may also use your email address to send promotional messages.

In accordance with the CAN-SPAM Act:

• We do not use misleading subject lines or deceptive sender details

• Promotional emails are clearly identified as marketing communications

• You may stop receiving promotional emails at any time by selecting the unsubscribe link contained in our emails

• Requests to unsubscribe are handled promptly

11. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is collected, used, or managed, please contact us:

Company: APTILUX HONG KONG LIMITED
Address: 2/F, TOWER 1 TERN CENTRE, 237 QUEEN'S ROAD CENTRAL, SHEUNG WAN, HONG KONG
Phone: (228) 688-0910
Email: support@velnaric.com
Website: https://velnaric.com